Why Gen Z Nurses Are Ghosting Your EHR Training - and How to Win Them Back!

With the newest generation of healthcare professionals, Gen Z, who are expected to occupy 30% of the healthcare workforce by 2030, it’s time to shake things up and make them relevant to their requirements! Don’t let outdated practices hold them back - join us in empowering the future of healthcare by providing relevant and innovative training solutions.

Why Should I Even Think of Newer Training Methods?

(you may ask)

Healthcare has been grappling with a significant challenge in recent years: the increasing turnover of Gen Z and millennial nurses due to dissatisfaction caused by poor health IT training experiences. A survey shows that 40% of employees leave the system within the first year due to poor training. This is a cause for concern, as Gen Z nurses are the future of the healthcare workforce, and their departure could create a significant skills gap.

One of the major reasons behind this trend is that traditional training methods fail to capture the attention and engagement of Gen Z learners. The new generation of nurses is highly tech-savvy and prefers self-service when it comes to search, i.e., they like to search for answers by themselves in the moment of need. However, the current EHR and healthcare software training programs often lack such elements, leading to a lack of interest and knowledge retention.

What Exactly Is Running on Your Gen Z Learner’s Mind?

(let’s quickly dive into their thoughts)

Here’s How You Can Redo Your EHR Training and Support Strategy:

(just pick up the following tips and tweak them to meet your needs)

1. Bite-sized learning:

Gen Z learners prefer to learn in short, focused bursts. That’s why we recommend designing training materials that are concise, easily digestible, and packed with visuals! Short videos are a great way to keep them engaged and motivated. By making learning fun and interesting, you can empower Gen Z learners to master EHR skills with ease and confidence!

2. Mobile learning:

Gen Z learners are accustomed to consuming information on their mobile devices. Training materials should be optimized for mobile devices so that they can learn on the go, in between classes, or even during breaks.

3. Personalized learning:

Also, remember that they prefer customized and personalized learning experiences. The training can be designed to include individualized learning paths, allowing learners to focus on areas where they need the most improvement.

4. Collaboration and social learning:

Gen Z learners are super social creatures who thrive in collaborative environments where they can learn from and with their peers! So, why not make EHR training and support more fun by incorporating social learning elements, such as group projects and online forums? Imagine working with your peers on a project where you get to brainstorm ideas, share best practices, and receive feedback - all while learning how to use EHRs.

5. Continuous learning:

Modern learners value continuous learning and development. To meet this need, training programs should include ongoing learning opportunities such as microlearning videos. Our AI support assistant, Jeeves, provides EHR users with personalized learning experiences after every upgrade through micro videos to stay updated with the latest developments in their field.

6. Self-paced learning:

Gen Z learners thrive when given the freedom to learn at their own pace and on their own terms. Imposing rigid timelines and schedules is counterproductive, as they excel when granted the opportunity to learn on their own time. By allowing them the autonomy to chart their own learning journey, they are empowered to achieve their full potential.

Remember, Gen Z learners thrive on bite-sized learning, self-service discovery, instant feedback, and technology, so incorporating these elements into your training can make a significant difference in their learning experience.

With the right training strategy, you can empower Gen Z healthcare professionals to take on the challenges of modern healthcare confidently and make them invaluable assets to your organization.