Perspectives: Leaders in Health IT Training Speak

Welcome to 2024, fellow EHR training enthusiasts! As we embark on this fresh chapter, what better way to kick things off than by delving into the exciting world of EHR training: where it stands, where it’s headed, and what propels it forward?

First, let’s listen to the voices of those at the forefront of innovation.

Buckle up because we’ve got expert insights you won’t want to miss:

1. Redefining the Paradigm: AI as the Supercharged Assistant

Imagine navigating the intricacies of modern EHR training, juggling digital complexities. Suddenly, a friendly voice cuts through the chaos. It’s Generative AI, your trusty assistant, offering personalized learning paths and targeted support like a map and compass in the EHR training jungle.

Corey M. Zeigler, Chief Information Officer, nods approvingly. In fact, Corey says

“Generative AI is not a replacement for human trainers, but rather a powerful assistant that can augment and enhance the EHR training experience. Generative AI can help reduce the time, cost, and effort involved in EHR training, while improving the learning outcomes, engagement, and satisfaction of the learners. Generative AI can also help foster a culture of continuous learning and improvement, as healthcare professionals can access and update their knowledge and skills anytime and anywhere.”

2. Communication is King: Conquering EHR Upgrade Challenges

Navigating EHR upgrades may resemble ascending a challenging mountain, but fear not; you’re not on this journey alone.

Amanda Gustafson, a seasoned Epic-certified Instructional Designer, takes the lead with a composed and clear voice, emphasizing,

“Early and consistent communication is key during EHR upgrades. This gives everyone the time they need to prepare while keeping stakeholders in the loop of progress and milestones.”

3. Microlearning: Targeting Efficiency, Maximizing Productivity

The EHR training climb gets easier with microlearning – bite-sized training nuggets that fit your busy schedule. Instead of hefty manuals, imagine short, focused sessions that target specific skills, maximizing your learning while minimizing wasted time.

As Jennifer Gunias, VP, IS Design and Operations, explains,

“With the projected use of EHR microlearnings, we will use the associated analytics to quickly identify gaps in learning and be able to send in personalized support with our Epic support specialists. We hope to increase our clinician productivity with investments in these targeted trainings rather than the time-sucking, broad lesson agendas, and basic Epic How-to’s that most physicians have already learned by the time they come to Samaritan to practice.”

4. Continuous Learning: Cultivating Expertise in Your Team

Now, let's join Ryan Seratt, Director Of Training And Development, in a narrative of continuous EHR training growth:

“When it comes to continuous training best practices, committing as an organization to the continuous development of your staff is the first step.

Other best practices:

• Don’t overcomplicate the training and focus on 1 or 2 improvements at a time.
• Tap into super users that are successful and give them credit for sharing.
• Be open and publicize the results; success is more likely when everybody knows the goals.”

Elevating Your EHR Training Adventure: Extra Tips

Beyond these expert pearls, let’s peer through the telescope of time and envision the captivating landscape of future EHR training.

• Personalized AI Learning Assistants: Welcome your AI learning assistant to the future of EHR training. These intelligent companions tailor the learning journey to individual needs, adapting content, pacing, and support based on learners’ preferences and progress. The future sees EHR training as a personalized voyage, with AI not just assisting but co-piloting the educational journey.

• Gamification for Skill Mastery: Imagine EHR training evolving into a gamified experience. Learners embark on quests, solving healthcare challenges within EHR systems to earn rewards and progress levels. Gamification not only makes learning enjoyable but fosters healthy competition and mastery of essential skills in the future landscape of EHR training.

With this, we conclude today’s edition. Stay tuned for more EHR training tips, and may your training endeavors in 2024 be filled with success and innovation!