How We Use AI in EHR Training Today

AI is everywhere these days, but let’s cut through the noise. Instead of just talking about AI’s potential, we’re excited to show you exactly how we’re using it to make EHR training smarter, simpler, and more effective.

These aren’t just ideas—they’re real capabilities (available in Jeeves) already making a difference at health systems like Dayton Children’s, LCMC Health, and many others.

1. AI to Make Searching for Answers Easy

Searching for answers on knowledge bases like SharePoint and others can be a real hassle. Clinicians often face endless folders, guessing where the right document might be. By the time they find it—if they find it at all—they’ve already lost valuable time and patience. Often, they just give up.

Jeeves solves this with an AI-powered search seamlessly integrated into the EHR workflow. Clinicians can type their questions directly within the EHR, and Jeeves will instantly search your organization’s content library to find the exact training asset needed, without disrupting their workflow.

Jeeves uses a “hybrid” search approach, combining semantic search with keyword-based search using fuzzy logic. This method finds content that matches variations of query terms and employs embedding models to convert both content and queries into vectors, capturing their semantic meaning and enhancing search accuracy.

Additionally, Jeeves includes an AI chatbot that offers direct answers and links to additional resources. The chatbot uses the same embeddings as the search system and incorporates a Retrieval Augmented Generation (RAG) approach. It retrieves relevant content chunks and either presents them directly or generates contextualized responses, ensuring clinicians receive precise and relevant answers efficiently.

2. AI to Create Microlearning Content

Just sticking to onboarding training isn’t enough to maintain knowledge. People forget up to 60% of what they’ve learned within hours if it isn’t reinforced.

Jeeves addresses this with microlearning, providing concise, focused refreshers exactly when needed to keep the knowledge fresh. Using Jeeves’ AI, you can quickly create engaging short videos by recording your screen. The system simplifies content creation with advanced speech-to-text models that automatically generate accurate captions by converting spoken language into synchronized text in real-time. This, combined with AI narration, guarantees clinicians receive timely and effective training with minimal effort.

3. AI to Create Tip Sheets in Minutes

Tip sheets are crucial, but creating them can be time-consuming (literally take hours).

Jeeves’ AI transforms this process. You can convert existing training videos into visually appealing tip sheets in just a few clicks. No existing videos? No problem—Jeeves also makes creating tip sheets from scratch quick and easy. Plus, we’ve recently added an auto screenshot population feature, which automatically includes relevant screenshots in your tip sheets. This means you can produce useful, professional-grade tip sheets rapidly, ensuring your team has the information they need without the long hours of manual creation.

The magic behind this involves a meticulously crafted prompt that guides a Large Language Model (LLM). This prompt helps the LLM understand the desired structure and format of the tip sheets, allowing it to extract key information from training videos and present it clearly and concisely. To add relevant screenshots to a tip sheet, we match each title in the tip sheet to the most relevant section of the video transcription and then use the corresponding frame as the relevant screenshot for that title.

Want to know more about Jeeves, that has AI powers?

Click here.