Ryan Seratt

EHR Training and Support Struggles? Microlearning Videos Offer the Solution

02 February, 2023 | 3 Min Read

You know how important it is to provide high-quality patient care. But let’s be honest, it’s not always a walk in the park, especially when it comes to training, support, and usage of your EHR. I know you’ve probably tried using tip sheets as a form of support, but let’s face it, physicians and nurses hate them. They can be time-consuming to create, hard to find, sometimes even overwhelming to read, and often underutilized by your team. Am I hitting close to home here?

So, if tip sheets aren’t the answer, what is? 

The key is to “break down” the complexity of support by sharing easy-to-assimilate actionable steps using small videos. Video is the preferred means of content consumption across the internet for a reason! (read as - use microlearning videos instead!)

So what exactly are microlearning videos?

Microlearning videos are the go-to way to stay on top of EHR training and support. And I’m not the only one saying this - Google does too!

Google trends for tipsheet vs microlearning videos ehr training and support

Clearly, micro videos win over tip sheets with a 42.57% increase in search results.  

These short snippets serve up targeted knowledge in lightning-quick time.

With each microlearning video, you’ll find answers to everything from learning the best practice workflows within your EHR to mastering complex processes that are situational, like updating physician inventory orders without missing any steps along the way.

If you still feel my explanation wasn’t crystal clear, I understand. Like I said earlier, long text content doesn't always do the best job. Check out this video to see an example of how effective microlearning videos are. Trust me; you won't regret it.

Still not convinced? Let me argue using some numbers. And by that, I mean an enthusiastic argument so loud everyone will hear it!

1. Microlearning videos enhance the overall learning experience

Upgrade your learning experience with microlearning videos! Not only are they faster than text, but 72% of users prefer videos for learning. In our everyday life, all of us prefer videos over text in most situations. All social media platforms are slowly becoming social video platforms. And here’s something that proves that. 

Social media trends for microlearning videos ehr training and support

2. Increase retention with clear and crisp content

Microlearning videos are the secret weapon for retention! With clear and crisp content, microlearning videos offer the perfect balance of captivating content that doesn’t overload users. According to research conducted by Dr. Richard E. Mayer, a professor of psychology at the University of California, it was seen that people retained 58% more material when learning from video compared to text!

With enhanced user satisfaction and improved efficiency, it’s a win-win for any organization looking to deliver successful learning and support experiences.

So what exactly is stopping you from giving physicians and nurses the gift of time and helping them improve and get answers to how-to questions quickly and effectively with microlearning videos? When it comes to EHR training, support, or even upgrades, you can turn to microlearning videos without any hesitation. However, it is important to remember that microlearning videos work best when they are available at the moment when the EHR users need them the most. A comprehensive training and support tool could ensure this for you and your clinicians. I hope you embrace this innovation real soon!

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