No, Not Every Change Needs Training: EHR Training and Support Guide 101

Software upgrades are literally everywhere! You can’t live without them, but living with them isn’t easy either. On top of that, getting your physicians and nurses on board with training for upgrades can feel like trying to catch lightning in a bottle. The challenges are real, but fear not!

Let’s solve this together in 2 simple steps!

Step 1: Categorize Changes

Picture this: You have a pile of software changes waiting to be tackled, but where do you even begin? That’s where effective categorization swoops in to save you from the chaos. By intelligently organizing and prioritizing changes, you can ensure that your training efforts hit the bullseye.

Imagine trying to learn every minute detail of every change. It’s overwhelming, like trying to swallow the ocean. That’s where categorization comes in, allowing you to focus on the key areas that matter most.

So how to separate self-taught changes from training-worthy changes?

It’s all about impact and complexity.

Ask yourself: Does this change significantly affect our workflows or patient care? Does it introduce complex functionalities that require in-depth knowledge?

If the answer is a resounding “yes,” formal training might be the way to go.

But hold on, not every change is training-worthy. Some changes are like gentle breezes, easily embraced without formal training. These are the ones that can be self-taught, whether through quick reference guides, online resources, or good old trial and error.

Step 2: Prioritize Training Needs

To make the most of limited training resources and time, prioritizing training needs is essential. It’s like being a captain navigating a sea of changes, strategically charting your course.

So, how do you determine which changes deserve the spotlight?

Here’s one way to do it👇

Start by gathering insights from software vendors, stakeholders, subject matter experts, and end-users to understand the potential ramifications of the changes.

Kinds of changes and how to prioritize training

1. Discoverable changes - These are simple changes that users can discover on their own. Type of training: No training is required

2. Improvement changes - This involves changes like the inclusion of new functionality or workflow. It requires a certain degree of training and communication but is similar to what is already known. Type of training: Microlearning training using videos and tip sheets

3. Complex changes involving potential risks - These are high-intensity improvements that bring about a great deal of change. It requires focused formal training and evaluation. Type of training: E-learning or in-person classroom training

Also, Evaluate whether a change affects critical processes, patient safety, or regulatory compliance.

Prioritize critical training needs to equip your team with essential skills while minimizing disruption. Explore creative solutions like microlearning, on-demand resources, and super user support. Strive for a harmonious balance between training and operational efficiency, optimizing your efforts to empower your team in the dynamic software landscape.

Effective Training Methods That Can Be Your Savior Here:

Time is of the essence, especially when it comes to training. That’s why we’re here to explore time-saving techniques that will revolutionize your training approach. Say goodbye to lengthy sessions and hello to effective, targeted training that gets you up to speed in no time.

Make use of the Microlearning Magic!

Microlearning is all about breaking down complex concepts into easily digestible chunks.

Here are three really interesting microlearning videos:

1. A micro video on how to master the golf swing
2. A super quick video that explains what ChatGPT is
3. A cool video that tells you how to fall asleep in 1 minute

That was cool, wasn’t it?

Imagine having access to short videos and quick-reference materials for EHRs and other healthcare applications that provide you with the exact knowledge you need, precisely when you need it. No more wasting time on irrelevant information or sitting through hours of training that could have been condensed into minutes. Whether you’re a physician, nurse, or any other healthcare professional, microlearning is your secret weapon for acquiring targeted knowledge efficiently. It allows you to learn at your own pace, empowering you to tackle specific topics and skills without getting overwhelmed.

These bite-sized learning pieces offer a visual and interactive learning experience that engages your senses and accelerates your understanding. Watch as experts demonstrate software functionalities, walk you through step-by-step processes, and share valuable insights and tips. With each video lasting just a few minutes, you can quickly absorb the knowledge and immediately apply it to your daily practice.

By incorporating microlearning into your training repertoire, you’ll become a master of efficient learning, maximizing your productivity and staying up-to-date with the latest software changes. Looking for a tool to create and deliver microlearning videos to your physicians and nurses? Let’s make your job easier - Check out Jeeves! Jeeves is a Just-in-Time AI training platform that uses microlearning to help EHR users accomplish workflow tasks quickly.

In the ever-evolving world of software upgrades, one thing remains clear: categorizing changes is the key to unlocking the full potential of your training efforts. By categorizing changes for software upgrades, you lay the foundation for a streamlined and targeted training approach. You identify which changes require formal training and which can be self-taught, allowing you to allocate your precious training resources and time effectively.

Remember, categorization is not just about organizing changes; it’s about making the most of your training opportunities. It’s about ensuring that every minute spent in training counts, propelling your team toward excellence and success.